We aim to process all orders within 1-2 business day for ready stock items after payment.
For customized and personalized designs, it take 8-20 business days
Please refer to our shipping info page for rates.
Remakes or Repairs
Free up to 12 months for most items or 3 years for Solid Gold (For older orders, pricing varies). Processing time: 1-2 weeks. Please send the items to our store address.
Returns and Exchanges
For the slight chance that you may not be happy with your order, we are happy to accept an exchange for an item of equal value ( or Exchange for credit Store Credit up to 6 months.) within 20 days of purchase.
Processing time: Refunds issued upon delivery and Store Credit as soon as your return package is shipped.
Please note, we do *not* accept returns on earrings and piercings due to hygiene reasons.
All sale items are final.